ABOUT

Corporate Social Responsibility

Our commitment to social responsibility is ingrained in our core values.

Commitment to Corporate Social Responsibility

At Elmira Pet Products, we believe that integrity and ethical conduct are the cornerstones of a successful and sustainable business. We recognize that our success is intertwined with our responsibility to act ethically, promote human rights and fair employment practices, uphold environmental stewardship, and support the communities where we operate.

Our commitment to social responsibility is ingrained in our core values. We understand that making sound decisions and being accountable are the key to our success. Continuous innovation and process improvement are at the heart of our business strategy. This approach enhances our ability to be a responsible corporate citizen, to do the right thing and stay attuned to the evolving needs of our stakeholders and the broader community.

Our commitment to the following principles is fundamental to our identity and guides every aspect of our business.

    Accessibility (AODA)

    Elmira Pet Products is committed to creating a welcoming, accessible and inclusive environment for all individuals, in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We are dedicated to upholding the dignity and respect of persons with disabilities by identifying, removing, and preventing barriers to accessibility within our organization.

    Statement of Commitment

    Our Multi-Year Accessibility Plan, and policies related to accessibility are available in accessible formats upon request.

    Feedback related to accessibility may be provided:

    • In writing to, Human Resources, Accessibility Office at 35 Martin’s Lane P.O. Box 100 | Elmira, Ontario, Canada | N3B 2Z5
    • By e-mail to accessibility@elmirapet.ca
    • By telephone to 519-669-3330
    • By clicking on the button below

    We will respond to feedback requests promptly and make sure that our responses consider any communication supports needed by the person requesting feedback.

    Business Ethics

    We are committed to conducting business with the highest standards of ethics and integrity. Our Code of Conduct serves as a comprehensive guide for all employees, ensuring that ethical considerations are at the forefront of decision-making processes.  Business transactions are to be conducted in a manner that is free from any form of bribery, corruption, or unethical practices. We believe in transparency, honesty, and accountability in all interactions with customers, suppliers, other business partners, and stakeholders.

    We are a Sedex member and committed to being a responsible and sustainable business. Using Sedex tools and services helps our company improve our responsible business practices. Sedex is one of the world’s leading ethical trade service providers, working to improve working conditions in global supply chains. Using Sedex enables companies to work together to better manage their social and environmental performance, and protect people working in the supply chain. Sedex has over 55,000 members in 180 countries, across 35 industry sectors, including food, agriculture, financial services, clothing and apparel, packaging and chemicals.

    Health, Safety and Wellness

    Our commitment to health and safety extends beyond compliance; it is a fundamental aspect of our corporate culture. We pledge to provide a workplace that is safe, free from hazards, and conducive to the overall well-being of our employees, both physically and psychologically. This includes implementing and continuously improving health and safety protocols and providing ongoing wellness and safety training and programming.

    Human Rights

    We firmly believe in and are dedicated to upholding the principles of human rights as fundamental to our business operations. We uphold the principle that every person, regardless of race, ethnicity, gender, age, religion, sexual orientation, or any other characteristic, is entitled to a safe workplace where they are treated with dignity and respect.

    Fair Employment Practices and Non-Discrimination

    We are dedicated to creating a workplace that values diversity, fosters inclusion, and upholds the dignity of every employee. Our commitment extends to providing our employees with reasonable working hours, ensuring that all workers are treated fairly, receive competitive compensation, and are afforded equal opportunities for professional development. Discrimination, harassment, or any form of unfair treatment is strictly prohibited within our organization.

    Prohibition of Child and Forced labour

    We have a zero-tolerance policy for child labour and forced labour. We strictly prohibit the use of forced labour, child labour, and any form of involuntary servitude and expect the same of our suppliers, contractors and other business partners.

    Report to Public Safety Canada regarding Bill S-211 Requirements

    Environmental Responsibility

    Environmental sustainability is a core pillar of our corporate responsibility. We continuously seek ways to minimize our environmental footprint including practices to reduce waste and implement energy-efficient technologies. Our aim is not only to meet regulatory standards but to exceed them, contributing to a healthier planet for current and future generations.

    Supporting the Local Community

    We believe in the importance of being an active and responsible corporate citizen in the communities where we operate. Through various community engagement programs, we are proud to support local initiatives. We actively seek to build strong, mutually beneficial relationships that contribute to the well-being and prosperity of the local community.

    Supply Chain Responsibility

    We understand that our responsibility with regard to business ethics and human rights extends beyond our direct operations to our entire supply chain. As such, we have developed a Supplier Code of Conduct and strive to ensure that our suppliers share our commitment to uphold a sustainable and responsible supply chain.

    Continuous Improvement

    We acknowledge that corporate social responsibility is a journey of continuous improvement. We are dedicated to learning from our experiences and adapting our approach to address emerging ethical trade challenges.

    Signed by

    Bryan Cook
    CEO
    Elmira Pet Products

    Grievance/Complaint Process

    Feedback is an important component of our continuous improvement process. Should you have any concerns or complaints pertaining to the principles outlined above, we invite you to submit your complaint by clicking the button below. We understand the importance of privacy, and complaints can be filed anonymously. However, if you wish to be contacted regarding your complaint, you will have the opportunity to leave your contact information.